Service
Backup & Disaster Recovery
Backups that have actually been restored from, with recovery objectives agreed up front instead of discovered during an outage.
The problem
Almost every business we assess has backups. Far fewer have restores. The distinction only becomes visible on the worst day, when it turns out the job has been failing silently for months or the backup encrypted along with everything else.
The second gap is expectations. Leadership assumes recovery takes hours; the actual infrastructure supports days. Nobody has written down which it is, so nobody has had the argument while there was still time to fix it.
What's included
- RTO and RPO definition per workload — how fast, and how much data loss is acceptable
- On-premises backup with immutable, ransomware-resistant storage
- Offsite and cloud replication to Azure or AWS
- Documented, scheduled restore testing with written results
- Virtual machine and bare-metal recovery
- Microsoft 365 backup, which Microsoft does not provide for you
- Written disaster recovery runbooks your team can execute
- Annual failover exercises
How we work
Assess, design, implement, support
- 01
Assess
We document what you actually have — not what the last as-built says you have.
- 02
Design
A written design with the reasoning behind each decision, priced before work starts.
- 03
Implement
Phased cutovers with rollback plans. No single high-risk night.
- 04
Support
Documentation, knowledge transfer, and ongoing support at whatever level you need.
Backup & DR: common questions
Isn't Microsoft 365 already backed up?
No, and this is the single most common misconception we correct. Microsoft replicates for their own availability and offers limited retention, but they do not protect you from deletion, ransomware, or a departed employee's mailbox purge. Third-party backup for 365 is a separate product you have to buy.
How often should backups be tested?
Quarterly at minimum for critical systems, and after any significant infrastructure change. A backup that has never been restored is an assumption, not a safeguard.
How long would recovery actually take?
That's exactly the question the design has to answer before you need it. It depends on data volume, where the backups live, and what hardware is available to restore onto. We define it per workload and document it, so the expectation matches the infrastructure.
Related services
Network Design
Layer 2 and Layer 3 network architecture designed for growth, segmented for security, and documented so your team can actually run it.
Firewalls & Security
Next-generation firewall deployment and network segmentation — configured with a policy you can audit, not a default ruleset with an any/any at the bottom.
Point-to-Point Wireless
Wireless bridges that connect buildings, yards, and remote sites where trenching fiber costs more than the building — engineered with an actual path survey.
Let's look at what you're running
A no-cost assessment of your network, servers, or phone system — you get the findings and the recommendations whether or not you hire us.