Development
UI & UX Design
Interface design grounded in watching how your team actually works — which is usually nothing like how the process is documented.
The problem
Business software fails on usability far more often than on features. The capability is there; it takes eleven clicks, and so people build a shadow process in Excel and stop using it.
The fix isn't a visual refresh. It's understanding the actual workflow — including the shortcuts and workarounds people have invented — before deciding what the screens should be.
What's included
- User research — observing the real workflow, not the documented one
- Information architecture and workflow mapping
- Wireframes and interactive prototypes before any code is written
- Visual design and design systems for consistency
- Accessibility review against WCAG
- Usability testing with the people who'll actually use it
- Design handoff in a form developers can build from directly
- Design review of existing applications, as a standalone engagement
How we deliver
Discover, prototype, build, support
Discover
A paid, fixed-fee engagement producing requirements and a real estimate. You own the output.
Prototype
Clickable screens before code. Changing a wireframe takes an hour; changing a built screen takes days.
Build
Short increments with something demonstrable at the end of each. No six-month silence.
Support
Source code, documentation, and infrastructure handed over. Ongoing support optional, never required.
Design: common questions
Can you do design without doing the development?
Yes. Design-only engagements are common, and the handoff is built for another team to implement — component specs, states, and behavior documented rather than just static screens.
Do we need a prototype, or can we go straight to building?
For anything beyond a small tool, prototype first. Changing a wireframe takes an hour; changing a built screen takes days and often touches the database. The prototype phase reliably pays for itself.
Our application works but people complain about it. Can you help?
That's a good fit for a standalone design review. We observe real usage, identify where the friction actually is, and give you a prioritized list. Often a handful of targeted changes fixes most of the complaints without a redesign.
Related services
Web Applications
Full-stack applications for the processes your business actually runs — the ones a spreadsheet has outgrown and no vendor sells.
Front End
React and Angular interfaces built for the people who use them eight hours a day, not for a demo.
Back End & APIs
.NET and Node services with database design, real authentication, and documented endpoints other systems can actually consume.
Have a project in mind?
Tell us what the process looks like today and where it breaks. Discovery turns that into a scoped, priced plan — and sometimes into advice not to build at all.